How Hurst Plumbing Traded an Overpriced, Cookie-Cutter Website for One Built to Bring in Calls

Hurst Plumbing was paying about twice as much for a cookie-cutter website that didn’t work. We built them a real one, for a fraction of the cost, that’s designed to bring in calls and appointments.

The Challenge

Hurst Plumbing is a family-owned plumbing and water heater company in Brentwood, with more than 35 years of honest work behind it. But their website came from another agency: a cookie-cutter, broken site they paid too much for. Business was suffering. Homeowners with a leaking water heater pick whoever looks trustworthy and easy to reach, and Hurst wasn’t giving them a good reason to call.

What We Did

• Built a new website from scratch that tells their story as a family business and shows the work they do.
• Gave every service its own page, from tankless and standard water heaters to sewer and drain cleaning, leak detection and inspections.
• Made it easy to get in touch, with the phone number front and center and a contact form that notifies them instantly.
• Added real project examples and customer testimonials, so homeowners can see the work before they call.

The Results

• More jobs. Hurst was struggling when they came to us, and now they’re back on track.
• A website they’re proud of, at a fraction of what they paid before.
• A happy client. We hear nice compliments from Hurst all the time.

What This Means for Your Business

Paying more doesn’t mean getting more. A cookie-cutter site looks like every other plumber’s and gives customers no reason to choose you. A site built around your actual business, and your actual story, is what makes the phone ring.

Paying too much for a website that isn’t working? Explore our Website Program →
No long contracts and no pushy sales pitch. Just an honest answer about what your website should be doing for you.

More of Hurst Plumbing’s story: Getting found on Google (SEO)