How Fixing a Wrong Google Listing Put Bullard Marks Back at the Top of the Map

Bullard Marks Veterinary Medical Center’s Google listing had the wrong hours and the wrong services. We fixed it and brought them back to the top of the map. Today Google brings them more than 200 website requests a year without paying for a single click.

The Challenge

When a pet owner needs a vet, they search “vet near me” and choose from the first few names on the map. Bullard Marks’ listing showed the wrong hours and the wrong services. That’s a double loss: Google is less likely to show a listing it can’t trust, and a pet owner who sees the wrong hours may never call.

What We Did

• Corrected their Google listing, so the hours and services match what the clinic actually offers.
• Worked to bring them back to the top of the map for pet owners searching nearby, in a city with plenty of choices.
• Kept it maintained. Listings drift and errors creep back in, so we keep watching them.

The Results

• Back on the map, at the top.
• More than 200 website requests a year from people who found them on Google, about 20 a month, with no ad spend behind them.
• Free leads on top of paid ones. Search works alongside their Google Ads, so the practice gets new clients both ways.

What This Means for Your Business

Before you spend a dollar on ads, check your own listing. Wrong hours or services can quietly cost you customers, and it’s one of the cheapest problems in marketing to fix. Ads stop the day you stop paying. Being found on Google keeps working.

Is your Google listing telling the truth? Explore our SEO Program →
We’ll check your listings and tell you exactly what’s holding you back.

More of Bullard Marks’ story: Google Ads · Their website

Other veterinary practices we work with: Castro Valley Animal Hospital: Google Ads · Website · SEO · Postcards | Selma Pet Clinic: Google Ads · Website